MEET THE TEAM
Brett has dedicated the vast majority of his career to the franchise profession. This included the management and promotion of global Quick Service Restaurant brands such as Nandos, Pizza Hut and KFC. Although Brett has a passion for people development and is qualified in Industrial and Organisational Psychology, it is the operational side of the business where he has spent most of his time. His formal career began with Nando's as a Marketing Manager but was quickly promoted in to franchise operations, running the KZN region for 4 years.
Shannon has been in franchising in the motor industry for the better part of twenty years with a wealth of experience under her belt. During this time she has seen the brand grow from 168 to more than 300 outlets, in southern Africa. Training and development is a crucial part of the role and Shannon has led her team through many stages. A key factor has been the shared ability and passion, allowing team members to flourish and advance. In addition she is responsible for the marketing of the brand and corporate identity as well as the looking after all aspects of the franchise. She has overseen more than 100 successful campaigns ensuring that Midas stays top of mind. In her personal time she has travelled extensively exploring all corners of the globe, and is an animal lover.
Benzile is a National Franchise Assistant and has been with the group for four years. In the four years, she has gathered so much experience in the marketing and franchise field where she has been involved in working on Midas seasonal campaigns. Her work also entails doing administrative tasks for franchisees as well as looking after customer care. She is a BA Social and Marketing research graduate which she obtained at the University of Johannesburg. One of her future plans is to add more qualifications to her name and grow from strength to strength in the various fields. Benzile is very passionate about self-development as she believes that one's background does not determine their future as it takes a positive mind-set to better one's life. In her private time she enjoys reading, watching horror movies and checking out fashion blogs.
Shaakira Gani is social media expert with a proven track record of helping companies build a strong online presence across a number of social platforms. Most recently, she developed a strategy for AS Retail that increased customer engagement on Facebook by 145%. She has spent the majority of her career in the construction and fast food industry, gaining experience in areas such as Communication and Digital Marketing. While studying an honours degree in Marketing, Shaakira loves helping other divisions plan, optimize, and launch new websites. Digital project management is her daily job but enjoying quality family time and visiting different countries brings her joy.
Tumelo is a Franchise Assistant for Midas who is more focused on MCID (Midas Corporate Identity division), Click & Collect and coordinates customer complaints to RFM's and Product managers. Before starting as a Franchise Assistant, Tumelo worked two years in the Warehouse as a Warehouse Internal Support dealing with Inter-branch orders, RFCs, shorts and incorrect supplies. Tumelo enjoys watching soccer and reading.